Elbe Tuning Parts OÜ data protection and privacy conditions
- These privacy conditions of Elbe Tuning e-shop (hereinafter Terms of Use) regulate legal relations between the administrator of Elbe Tuning e-shop at elbe-engineering.com (hereinafter Elbe Tuning or Seller) who is Elbe Tuning Parts OÜ (registry code 16027490, address Teguri 37b, Tartu 50107 ESTONIA, tel. +372 5204688, e-mail info@elbe-engineering.com, hereinafter Seller), and Elbe Tuning user (hereinafter Buyer), arising from the use of Elbe Tuning and transactions entered in the course of such use, as well as the general terms of using Elbe Tuning.
- The privacy of the Buyers is important for the Seller and the objective of the current privacy conditions is to, among other things, the ensure clarity regarding how the Seller collects, uses, publishes, forwards and saves personal data. The Seller values the protection of the clients’ (Buyers’) privacy and has thus employed procedural and technical means to ensure the immunity of the Buyers’ safety and personal data.
- The Seller has employed reasonable measures to ensure the safety and immunity of the personal data of the Buyers. In doing so, the Seller shall follow the principles described in the Data Protection Directive of the European Union (directive 95/46/EC).
- The Seller shall collect the data that arise from using the online environment, including, for example 1) data regarding the services that enable the Buyer to create accounts or profiles, inc. data that are necessary for creating the account or profile (e.g Buyer’s name and e-mail address); 2) if the Buyer submits an order in the online environment, where the Buyer’s name, contact data, delivery address and billing address, as well as credit card data are required, which are necessary for processing the order; if the Buyer participates in a campaign organized or sponsored by the Seller; 4) if the Seller asks to answer a questionnaire that will be used for research, analysis or measuring client groups; 5) for marketing; 6) for communicating with the Buyer (incl. answering to queries); 7) to improve the services and the online environment and user friendliness; 8) informing the Buyers; 9) for processing the orders, incl. forwarding and delivering the Products; 10) to conduct surveys; 11) for organizing sales campaigns, etc.
- The Seller shall collect information regarding the usage of the online environment via the software and other applications of the device used, for example; 1) logging details, incl. usage time and duration of the online environment, search keywords that the Buyer enters into the online environment and other information that is stored in cookies that the Seller saves into the Buyer’s device; location data, incl. the GPS signal of the Buyer’s device or information regarding nearby WiFi and mobile data networks that could be forwarded to the Seller during using the online environment; other data, incl. the Buyer’s active applications, visited websites and information regarding how the Buyer communicates with the content provided in the online environment.
- The Seller retains the right to collect other data regarding the Buyer’s device or Buyer’s usage of the online environment in ways that the Seller explains the Buyer at the time of collecting such information or otherwise, with the Buyer’s permission.
- The Buyer has the right to deny the Seller access to particular types of personal data, but that could inhibit the Buyer’s options when using the online environment.
- The Seller shall use the Buyer’s collected data for the following, but not limited to, purposes: 1) to register the Buyer as a user in the online environment; 2) to offer the Buyer the Products and services offered in the online environment; 3) to offer related content, Products and individual services to the Buyer, according to the Buyer’s earlier activities in the online environment; 4) for marketing, for example offering advertisements directed to the Buyer; 5) for evaluating and analyzing the Seller’s market, clients, Products and services (incl. conducting surveys regarding the Buyer’s opinion about the Seller’s Products and services and client surveys); 6) for understanding how people use the online environment so that the seller could increase the quality of services and offer new Products and services; 7) for organizing competitions and advertising campaigns; 8) for offering help to the Buyer if the Buyer has requested additional information or submitted a request to the Seller; 9) for notifying the Buyer about changes in the Products and services offered by the Seller; and 10) for other purposes with the Buyer’s permission.
- The Seller shall not publish or distribute the Buyer’s personal data to third parties for their own independent marketing or business-related pursuits without permission from the Buyer.
- The Seller can publish the data, among other things: 1) to service providers that offer Products in the Seller’s name. Those entities can use the Buyer’s data only for selling the Products sold by the Seller; 2) to financial enterprises (e.g partners offering leasing or installments) or to companies offering card payments. The connection with the online bank and the Buyer is protected by an SSL security protocol which ensures that the information exchanged cannot be intercepted or changed by other parties, it is encrypted. When paying for an order via a direct link to the bank or a credit card, the Buyer inserts their data directly to the bank’s card host server or to the company’s server enabling payment via a credit card. Protection of the Buyer’s data is regulated by contracts between the banks, leasing service partners, card centres of the banks and the online environment and examined by the Estonian Data Protection Inspectorate; 3) to Seller’s affiliates, on the condition that publishing is necessary for fulfilling the services; 4) to other companies in contact with the Seller via their business transactions, in cases of asset pooling or transfer or business transactions or bankruptcy; 5) to other persons when the obligation to reveal personal data is derived from the legislation or the need to protect the online environment, incl. complying with applicable legislation or reacting to mandatory legal process (e.g order of the court); to check or demand meeting the requirements that regulate using the online environment; to protect the rights, financial interests or security standards of the Seller or Seller’s affiliates, business partners or clients.
- The Seller shall keep the Buyer’s personal data as long as it is necessary to meet the aforementioned objectives. The Buyer has the right to demand the deletion or modification of their data in the Seller’s database. The Buyer has the right to proclaim their wish to not receive offers or services by the Seller. It is possible to demand the deletion or modification via the account on the online environment or via e-mail.
- The Buyer accepts that their personal data shall be collected, forwarded, saved and processed in a location outside of their place of residence, in accordance with the Terms of Use. It must be considered, however, that the countries where the Buyer’s data may be forwarded to, may not necessarily have the same laws regarding data protection and other issues than those in the Buyer’s native country.
- The Seller shall take reasonable measures to ensure that the Seller retains information about the Buyer only as long as it is necessary to collect it or as long as the applicable legislation sees fit.
- The Seller and third persons, who are responsible for the operating the services of the online environment, have the right to use cookies, beacons and other technologies in specific sections of the online environment.
- Cookies are small data files that the online server sends to the web browser and which collect data about the Buyer’s computer, television, mobile phone or other device as long as the Buyer uses the online environment. They allow the entity, who inserted the cookie into the Buyer’s device, to recognize the Buyer over websites, services, devices and/or browsers. Cookies are also useful as a functional unit, e.g 1) cookies remember the Buyer’s login details, therefore, the Buyer does not have to reinsert them every time they use the online environment; 2) cookies help the Seller and third persons identify which parts and sections of the online environment are the most popular and determine which sites and functions the users see and how much time they spend on those websites. Analyzing this data allows the Seller to develop the online environment to meet the client’s needs and improve the user experience; 3) cookies help the Seller and third persons to see which advertisements the Buyer has seen, so that the same advertisement will not be shown every time the Buyer enters the online environment; 4) cookies help the Seller and third persons offer the Buyer appropriate content and advertisement, by collecting information about the online environment and other websites and applications that the Buyer uses.
- If the Buyer uses the online environment via a web browser, the Buyer can configure their browser so that it would allow all cookies, block all cookies or notify about cookies. Each web browser is different, which is why the Buyer has to look under the “Help” menu how to configure their cookie settings. The Buyer’s operating system may include additional settings regarding cookies.
- The Buyer has the right block cookies by activating the function that blocks cookies in the browser. Some services may have been created in a way that they only work when the cookies are allowed and blocking cookies can affect the Buyer’s ability to use the services or parts thereof.
- The Seller can, with specific third parties, use the “beacons” technology (packages or “pixels” sent by the base station), the purpose of which is to forward information from the Buyer’s device to the server. The beacons can be added to the content of the website, videos and e-mails and they allow the server to read the specific information regarding the Buyer’s device; to see when the Buyer has viewed some specific content or e-mail, to determine the date and time when the Buyer looked at a specific beacon and see the Buyer’s IP address. The Seller and third persons use the beacons for different purposes, including analyzing the usage of the online environment and (with cookies) presenting the Buyer with content and advertisements in accordance with the Buyer’s preferences.
- The Seller can use the web beacons attached to the online environment or e-mail, which allow the Seller to determine, among other things, whether and how much a specific page on the online environment has been visited. For example, electronic images can function as beacons (incl. banners, pictures, etc.).
- The Seller does not knowingly collect data from minors (people younger than 18 years of age). Before people younger than 18 years of age reveal personal data, they must ask for permission from their parents and/or guardian. Revealing the data regarding the permission of the parent and/or guardian is prohibited for minors.
- The Seller has the right to collect data without the use of the World Wide Web (offline) (for example when the Buyer calls the Seller and submits, clarifies or amends their personal data to the Seller). If the Seller inserts the Buyer’s data to the database on the online environment, the Seller uses SSL security protocol for that.
- The Seller retains the right to unilaterally change the aforementioned privacy conditions without prior notice to the Buyer. The Buyer has the obligation to refer to the privacy conditions each and every time they use the online environment.
- The Seller is not responsible for any privacy or data protection conditions that are linked to or from the Seller’s online environment.